Last updated: January 04, 2017
Personal Information Collection, Methods and Use
Examples of the types of personal information Smart-Ortho, Ltd. may collect and how we may use it. Currently we can ONLY obtain when you opt-in to share your information through the Smart-Ortho 2D Light (Pro) upon your first exercise prescription. This information includes your google account, email address.
What Types of information will Smart-Ortho, Ltd. collect?
- When you buy a Smart-Ortho 2D Light (Pro), an Smart-Ortho, Ltd., register your products, or email support, we may collect a variety of information, including your name, mailing address, phone number.
How will Smart-Ortho, Ltd. use your information?
- The personal information we collect allows us to keep you posted Smart-Ortho, Ltd.’s latest product announcements, software updates, and upcoming events. It also helps us to improve our services, content, and advertising. If you don’t want to be on our mailing list, you can opt out anytime by emailing us at email@example.com using the subject “opt out of email” and ask. We will promptly put you on a never contact list.
- We also use personal information to help us develop, deliver, and improve our products services, content, and advertising.
- We may email you important updates to our software or affiliated emails from our affiliate company’s which would impact your experience utilizing our software.
- Further we may use your clinic information for internal purposes such as auditing, data analysis, and research to improve Smart-Ortho, Ltd.’s products, services, and customer communications.
We also choose to collect non-personal information − data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose.
If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.
Cookies and Other Technologies
Smart-Ortho, Ltd. use utilities and “cookies” in advertising services to control the number of times you are served an advertisement, and thus measure its reach and effectiveness.
If you want to disable cookies please review steps with your internet browser. With our website, we collect some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data.
We use this information to understand and analyze trends, to manage the site, to learn about user performance on the site, and to gather demographic information about our user base as a whole. Smart-Ortho, Ltd. may use this information in our marketing and advertising services.
In some of our email messages, we use a “click-through URL” linked to content on the Smart-Ortho, Ltd. website when prescribing exercise prescriptions. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
When utilizing emails to you directly from our company, we will track open status and read or clicked links and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
3rd Party Disclosures
At times Smart-Ortho, Ltd. may make certain personal information available to strategic partners that work with Smart-Ortho, Ltd. to provide products and services, or that help Smart-Ortho, Ltd. market to customers. Personal information will only be shared by Smart-Ortho, Ltd. to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.
Legal Disclosure Requests
It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for Smart-Ortho, Ltd. to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
Protection of Personal Information
Smart-Ortho, Ltd. takes safeguards to best defend your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction. We utilize SSL encryption when handing off data other affiliates. Doing so protects the confidentiality of your personal information while it’s transmitted over the Internet.
Access to Personal Information
If you wish to see what information we have collected about you, simply send us an affidavit notarized in form of a fax, and we will disclose your information on file.
Children Under Age
We will not under any circumstances knowingly collect demographic data to be used by Smart-Ortho, Ltd or affiliates directly under age of 13. If we learn that we have collected the personal information of a child under 13 we will take steps to delete the information as soon as possible.
To provide location-based services on Smart-Ortho, Ltd. products, Smart-Ortho, Ltd. and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your Smart-Ortho, Ltd. computer or device. This location data is collected anonymously in a form that does not personally identify you and is used by Smart-Ortho, Ltd. and we along with our affiliates provide periodic “Push Notifications” which aid in use of our application and/or our services.
Third-Party Sites and Services
Smart-Ortho, Ltd. websites, products, applications, and services may contain links to third-party websites, products, and services. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.
Commitment to Your Privacy
To make sure your personal information is secure, we communicate our privacy and security guidelines to Smart-Ortho, Ltd. employees and strictly enforce privacy safeguards within the company.
Privacy Questions or Concerns